Energy firm launching new loyalty scheme for millions of customers

754     0
Energy firm launching new loyalty scheme for millions of customers
Energy firm launching new loyalty scheme for millions of customers

A MAJOR energy firm is launching a new loyalty scheme - rewarding millions of customers for using less electricity at peak times.

Octopus Energy, the UK's second largest energy supplier, is unveiling "Octoplus" from tomorrow.

Octopus Energy is launching a new loyalty scheme for millions of customers tomorrow qhiquqiekiqduprw
Octopus Energy is launching a new loyalty scheme for millions of customers tomorrowCredit: Alamy

Customers with an electric smart meter and paying via direct debit or those with a smart prepayment meter can sign up.

Households will be able to earn "Octopoints" by regularly checking and adjusting direct debit payments and taking part in the firm's Saving Sessions, which reward those using less electricity at times of peak demand.

Eligible households will also be able to earn points by spinning an online "Wheel of Fortune" after submitting meter readings and for customer referrals.

How to tackle thorny first date subjects… and why you should watch the waiterHow to tackle thorny first date subjects… and why you should watch the waiter

Eight hundred Octopoints will equate to £1 under the scheme.

Any points can be donated to charity or in exchange for Octopus-themed merchandise.

Entertainment and food-based rewards are set to follow, although the supplier is yet to confirm what these will be and what merchandise will be available to claim.

Rebecca Dibb-Simkin, chief product officer for Octopus, said: “Our customers have been so passionate about earning Octopoints through our previous demand flexibility schemes that we’re very excited to give them even more ways to do so."

The Octoplus scheme will also inform members by email when they can use electricity for free during off-peak periods.

Customers will pay for any energy used and then have it credited back to their account after.

Anyone eligible for Octopus' new scheme will be contacted by the firm from tomorrow via their apps and online accounts, where households can also sign up.

It comes with the firm in talks to buy out Shell's household energy business months after taking on 1.5million Bulb customers.

How else to save money on energy bills

A number of firms offer customers grants worth up to £1,500 if they're struggling to cover bills, including Octopus, British Gas, Scottish Power and E.On.

How much you can get will often depend on your circumstances and what firm you're with.

Secret way Tesco staff bag freebies & it’ll have you desperate to work thereSecret way Tesco staff bag freebies & it’ll have you desperate to work there

It's worth getting in touch with yours to see what help is available.

Meanwhile, you might be in line for either or both cost of living payments worth £599 or up to £300 - £899 in total.

Plus, it's worth checking if you can get help via the Household Support Fund (HSF), worth £842million.

You should contact your local council to see what help is available.

You can find out what council area you fall under by using the Government's online locator tool.

Do you have a money problem that needs sorting? Get in touch by emailing money-sm@news.co.uk.

You can also join our new Sun Money Facebook group to share stories and tips and engage with the consumer team and other group members.

Sam Walker

Smart Meters, Octopus Energy, Energy bills, Cost of living, Bills

Read more similar news:

01.01.2023, 23:22 • UK News
Protein bars locked in supermarket security boxes amid cost-of-living crisis
02.01.2023, 00:01 • Money
Morrisons is making a major change to prices - and shoppers will be happy
02.01.2023, 08:12 • Money
I'm a benefits expert - five tips to help if you're on Universal Credit
02.01.2023, 08:13 • Money
I'm a heating expert - eight tips to save up to £1,900 on your bills this year
02.01.2023, 11:15 • Money
Freebies and discounts you can get on Universal Credit or other benefits
03.01.2023, 08:55 • Money
Cost of living payment dates announced with millions due up to £1,350 in cash
03.01.2023, 09:22 • Money
We're the 'cheapest' bar selling meals for £1 - here's why we're doing it
03.01.2023, 09:23 • World News
I couldn't afford rent so I made a home in a SKIP…it’s not luxury but it's cheap
03.01.2023, 10:16 • Crime
Parents are delighted after spotting school uniform in Asda's sale for just £1
03.01.2023, 10:58 • Money
Six big money changes coming in January that will hit your pocket