28 February 2024 , 06:44
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6:30AM UPDATE: Yahoo Mail appears to still be having issues today. The app started crashing yesterday afternoon with thousands complaining they'd been hit by the bug. Yahoo has issued advice overnight which they say should fix things but it's not working for everyone. Try the fix, below, to see if it stops your emails from crashing.
For Android Devices:
1) Long press the app icon.
2) Click the info icon on the top right corner to open the app settings.
3) Scroll down to the usage section and storage row, and open it.
4) Clear cache and clear data.
5) Reopen the app and it should work as usual.
ORGINAL STORY: If your Yahoo Mail app keeps crashing this afternoon you are definitely not alone. It appears the popular service is suffering from some serious gremlins with thousands thought to be affected by the annoying glitch. The app crash issues started at around 2pm today and are still ongoing leaving many without access to their inbox or messages.
Down Detector, which monitors outages across the planet, is currently showing some 8,000 reports of Yahoo Mail down making this a major incident.
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Speaking on Down Detector's forum pages, one user named Kim said: "Been trying for an hour just keeps flipping me out say there is an app bug !!!!! Yahoo sort this out please it's really annoying."
And another Mail fan called Barney, added: "Yahoo App down.....again"
Many users have also rushed to social media to see if they are the only ones hit by the crash bug.
Yahoo Mail down (TWITTER)Posting a message on X, formerly Twitter, one Yahoo Mail subscriber said: "What is happening to Yahoo Mail app. It keeps crashing. Hope I haven’t been hacked."
Whilst another asked: "Please sort out your app issues. It keeps crashing, impossible to access."
Others urged Yahoo to sort the issue quickly, "Come on Yahoo Mail sort it out!!!! #annoyed," another post read.
Yahoo Mail down (DOWN DETECTOR)Yahoo has now responded to the complaints with its support team saying, "Hi there, our team is working hard to correct this. Thank you for alerting us!"
A further message from Yahoo added, "Please accept our apologies!"
There's no word on how long the issues will last for or when things will be fixed but thousands appear to still be offline.
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It seems that accessing emails via the web is working so it might be worth checking Yahoo via Chrome, Edge or Safari if you are waiting for an urgent message to arrive in your inbox.