BIRMINGHAM keeper Neil Etheridge claimed he was racially abused in yesterday’s 2-2 FA Cup draw at Blackburn.
The Philippines captain, 32, reported it to ref Keith Stroud, who briefly halted the tie.
And FA chiefs will now investigate.
City boss John Eustace said: “Neil was racially abused, which is bang out of order.
"There is simply no room for that in society.
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“It’s really disappointing that this happened. We don’t condone it at all.
“The referee will report it and it will be for the authorities to take action. It’s a very serious issue.
“Neil was shaken up after the game. The lads got right behind him and made sure he was OK.”
The keeper was furious amid claims of a slit-eyed gesture from a fan during the fourth-round clash.
Blackburn said: “We are aware of allegations of racist abuse.
“The club has a zero-tolerance policy for all forms of abuse and discrimination, and will take the strongest possible action against anyone identified committing such offences.”
Birmingham added: “We will assist the FA and authorities accordingly.
“There is no room for racism in the game.”