BETGROUSE is a new online casino available to UK players. While Scartesu Limited, a company based in Cyprus, owns the brand, the well-known AG Communications company manages the platform in the UK.
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Join me as I delve into this online casino, learning more about its welcome offers, registration process, game selection, payment methods, and customer support.
???? Betgrouse top 3 offers for 2024
While the range of promotions is limited, various tournaments are frequently available on the site. I have listed the current ones below.
Welcome bonus
When I signed up, I was greeted by a nice welcome offer giving me a 100% bonus on my first deposit. Besides this, I also got a nice additional bonus in the deal giving me free spins to the popular Book of Dead slot from NetEnt. If you accept the welcome bonus, it is important to note that the free spins are only valid for 24 hours.
Both bonus funds and free spin winnings have 35x wagering requirements, and players have 21 days to complete the playthrough.
Email bonuses
Betgrouse also offers exclusive bonuses through their email marketing, so keep an eye on your emails for free spins, deposit bonuses, and more. The site mentions Rewards Points, however I was a bit disappointed when I found out those arent available to UK players. Because of this, I recommend you to use the frequent email promotions to boost your bankroll.
Tournaments
I found frequent tournaments on the site, like the year-long Drops and Wins Pragmatic Play tournament. During my research, I also discovered that they have special tournaments to celebrate holidays, like Halloween Candy Drops and Christmas specials.
????️ Closer look at Betgrouse - Full review
Knowing the online reputation of a casino is just as important as knowing what it offers to players. This operator provides live chat and email support between 8 am and 12 am CET. However, while the support team isn’t available 24/7, there are also extensive FAQs to help you find information. I didnt really need any help at Betgrouse, but I did take a good look around the FAQ and by the looks of it there is nothing of the obvious missing there.
Before you decide if you want to play on Betgrouse, let me take you through my further investigations, including what I liked about the site and what can be improved.
❤️ What I love about Betgrouse
Betgrouse has various excellent features that I like. With around 500 games, there are plenty of options to find great games, and I have yet to discover anything I really miss.
Besides this, there are multiple payment methods, an exciting welcome bonus with reasonable terms, and fast withdrawals.
Below you can find my quick list of what I love about Betgrouse:
| Pros |
|---|
| ✅ Some withdrawals are processed instantly |
| ✅ It offers over 500 casino games |
| ✅ It provides popular payment methods like PayPal |
| ✅ Reasonable welcome bonus terms |
| ✅ Multiple responsible gambling tools |
| ✅ Recurring tournaments |
????️ What to improve at Betgrouse
Still, while there are many good features on this site, there are also some areas where I think the operator can improve. The game filters are limited, and I want more game categories. Further, the live chat support isn’t available 24/7, and there’s no mobile app. See my quick overview below over the things I dislike about the site.
| Cons |
|---|
| ❌ Limited game filters are available |
| ❌ Live chat isn’t available 24/7 |
| ❌ No mobile app |
???? How to sign up at Betgrouse - step-by-step
I found the sign-up really easy and can be done in five single steps, which I have listed below:
- Use the provided link, and then press the green "Join" buttonPress the green “Join”
- Add a valid email, and choose a unique username and password
- Enter your details, like name, gender, birth date, address, and phone number
- Click submit and wait while the operator verifies your information
- Verify your email address through the email sent, and play at the casino
???? What to know before registering at Betgrouse
This operator has the standard terms and conditions as I would expect. As with all UK casinos, players aren’t allowed to deposit using credit cards, and withdrawals using Mastercard debit and paysafecard are also prohibited. Further, while a withdrawal request is pending, players can’t activate or receive any new bonuses until it’s processed.
You must cash out using your original deposit method or contact support if that method isn’t available. Free spins winnings in all cases are limited to £100 maximum, and players can only create one account per person, IP address, or household.
???? Betgrouse slots
I found more than 500 casino games available, with most of them being slots. I found some of my favourite and most popular titles, like Book of Dead, Starburst, Immortal Romance, Big Bass Bonanza, and more. The game selection is thanks to software providers like NetEnt, Microgaming, Pragmatic Play, Play’n GO, and more.
The site has dedicated tabs for Slots, Jackpots, Drops and Wins, and changing holiday-themed slots, like Halloween Games. Under the Featured Games tab, you’ll also find popular options like Fluffy Favourites, Fire Joker, Wolf Gold, and Fishin’ Frenzy. I found the categories easy to navigate, making it very easy to find games in the various categories.
Besides the main selection of games, Aspire Global, the parent company of AG Communications Limited, also offers a few exclusive titles. These titles range from Fruity Cubes and Pinata! to Wild Win Stars and VIP Platinum.
???? Betgrouse live casino
While you’ll find live games at the casino, there’s no dedicated tab for them that UK players can access. I am not sure why this is so, but it makes it a bit difficult to navigate. However, a trick to use, is to use the Games List link to filter games by provider and find software providers like Evolution listed its games. Over 100 live casino games are available when you look for them.
Some of the popular titles are Lightning Roulette, Power Blackjack, Baccarat Control Squeeze, and many other variants of these games. You can also enjoy game shows for a change of pace, with popular titles like Crazy Time, Deal or No Deal, Dream Catcher, and Monopoly Live available.
???? Betgrouse jackpot
I found around 50 jackpots on the site, ranging from fixed to progressive jackpot titles. UK players can enjoy slots in the Jackpot King series like Mega Bars Find the Lady, King Kong Cash, and Fishin’ Frenzy jackpots.
Further, the original Mega Moolah game is on the site, and variants like Atlantean Treasure and Starlite Fruits are also available. Players will find these titles under the dedicated Jackpot tab, making it easy to play some of your favourite jackpot slots.
???? Payment methods available at betgrouse
On the site, I was pleased to see multiple payment methods, including bank transfers, PayPal, Trustly, MuchBetter, and Skrill. You can also deposit using debit cards like Visa and Mastercard and prepaid cards like paysafecard and AstroPay. The minimum deposit is £10, but remember, to claim the welcome bonus, you must make a £20 deposit.
???? Betgrouse withdrawal options in the UK
The same payment methods available for deposits are available for withdrawals, with the exception of Mastercard and paysafecard. The minimum withdrawal amount is £10, while players are limited to £50,000 for monthly withdrawals.
However, before you can withdraw, you must complete the KYC verification. This process requires copies of your government-issued ID document and a copy of your utility bill for proof of address. Lastly, the operator also requires proof of banking, which is photos of the card you use, or screenshots of your e-wallets. This process is completely safe, and a procedure all operators enforce to ensure safety and comply with the regulations. I found the whole process smooth, and did not run into any problems whatsoever during verification.
Payout rates
The processing time depends on the payment method you use to withdraw. E-wallets like PayPal, Skrill, and MuchBetter can withdraw instantly, but it can also take up to two days. Trustly and AstroPay can take between instant and four days to payout.
Debit cards can be instant, although they may also take up to six days. However, during my test, I managed to get a transfer procssed in around two. Bank and wire transfers take the longest, ranging between two and six days.
???? Is there a no deposit option available?
I am a big fan of no deposit bonuses, and know they are really popular among players. Unfortunately Betgrouse does not offer any no deposit options, and throughout my research I did not find any information if they have done so earlier, and no indications if there will be any later on.
???? Is there a mobile version of Betgrouse?
While there are no mobile casino apps, players can experience an exceptional mobile platform using the web-based site. Android and iOS players can use any browser to access the site and enjoy the same number of games and promotions as on desktop. I found the mobile version really smooth, and well desgiend.
When using the mobile version, the menu shifts to a collapsible sidebar, and has all the same features as on desktop. The layout makes it easy to navigate, and overall, I have no complaints about the casino site.
???? Is it safe to play at Betgrouse?
I will never recommend any casino that is not safe and licensed to play on. This is also the case with Betgrouse. The owner of the site, AG Communications Limited is a reputable operator, with the UK Gambling Commission licensing and regulating them. AG Communications Limited operate the games and platform, using 128-bit SSL encryption to ensure a secure site.
Further, iTechLabs tests the games, ensuring the games are certifiably fair. I found no major concerns with this site, and thanks to its well-known operator, it’s a safe online casino for UK players to use.
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Remember to gamble responsibly
A responsible gambler is someone who:
- Establishes time and monetary limits before playing
- Only gambles with money they can afford to lose
- Never chase their losses
- Doesn’t gamble if they’re upset, angry, or depressed
- Gamcare – www.gamcare.org.uk
- Gamble Aware – www.gambleaware.org
Find our detailed guide on responsible gambling practices here.
For help with a gambling problem, call the National Gambling Helpline on 0808 8020 133 or go to www.gamstop.co.uk