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ChatGPT down as OpenAI users report huge spike in outages and error messages

04 June 2024 , 08:41
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ChatGPT is down for hundreds of users this week (Image: AFP via Getty Images)
ChatGPT is down for hundreds of users this week (Image: AFP via Getty Images)

Brits have been warned that ChatGPT is down following a wave of outages.

According to Down Detector, hundreds of users reported that they were having issues this morning. Whilst some people said they started experiencing problems on Monday evening. Users said they have been hit by "outage after outage" and said the service has become "unworkable".

This morning, data showed that 694 people had reported issues at around 9am. The company hasn't addressed the issue on social media but on its status page, it says "ChatGPT is unavailable for some users" and that "we are currently investigating the issue".

The chat service is frequently used by workers with the aim that the service will help assist them with tasks and cut down time spent on things that can be better used elsewhere. The service is also popular with students and job seekers who often use it to help them complete cover letters.

ChatGPT down as OpenAI users report huge spike in outages and error messages eidexiqqdiqzqprwChatGPT is frequently used by businesses (AFP via Getty Images)

People took to Twitter to express their outrage following the latest issues with the service. Some people said they are receiving "error" messages, whilst others said it is "completely unresponsive." Users also stated that ChatGPT "abruptly stopped working" and said even when it is working it is "too slow."

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One user said: "What is wrong with ChatGPT?? Is anyone facing a problem with ChatGPT?" Another commented: "Only in software business. You pay for a service and 50% of the time you get: Internal Server Error." Whilst a third wrote: "OpenAI says ChatGPT is unavailable for some users, investigating the issue."

Someone else said: "ChatGPT is not working right now. What’s happening @OpenAI ? (I get internal server error in the iOS app and a completely unresponsive ui in the webapp) #chatgptdown." According to a heat map on Down Detector, people are reporting issues as far as Glasgow. It is unclear what caused the outage but most users said they are unable to access the website via the browser or said they can't send messages on the app version.

One user added: "Yesterday half of the requests crashed. Outage after outage. @OpenAI should really get their stuff working. This is becoming extremely annoying and unworkable." Another explained: "Frustrated by the ChatGPT server issues today! I realise how often I've been using ChatGPT in daily life. Hoping it's back up soon."

The Mirror has contacted OpenAI for comment.

Monica Charsley

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