08 January 2024 , 14:04
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A furious chocolate lover has vowed to never buy Quality Street again after finding a "travesty" inside one of the famous tins.
There's nothing quite like opening a box of the chocolates at Christmas time or on special occasions with the whole family. But one woman claims a change to the iconic British tins ruined her family Christmas last month.
The family were left in shock after they opened the tin to find "dull" wrapped chocolates, instead of the usual shiny ones. The annoyed woman, who says she has likely eaten 60 of the tins in her lifetime, told Nestle to "put them wherever they like", adding she "will never purchase this product ever again".
She took to TikTok to share her angry rant against the Quality Street change. The viral clip shows the woman holding a tin of the festive favourites as she delivers a message to the manufacturers from her living room.
The woman is angry about the new recyclable wrappers that Quality Street introduced in 2022. The paper wrappers replaced the plastic and foil that had been used for decades, but which are almost impossible to recycle.
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Speaking about her frustration, the enraged woman commented: "I never thought I would be reduced to this. I have just opened a tin of Quality Street for probably the 60th time in my life - and what I've found inside is a travesty.
"This is a travesty I will never, Quality Street, purchase this product ever again. And you can take that and put it where you like because this is a travesty.
"Our whole family, every year, has enjoyed Quality Street in its shiny wrappers, especially the purple one." Picking up 'the purple one' she added: "Now, who wants to eat this piece of garbage? I know I don't."
Matthew Todd, who shared the video on X, said: "There needs to be a whole Netflix series about how it came to this." "You know what I thought the same thing," said another.
But, another commented: "I'm no Quality Street fan but I am a fan is sustainable packaging. Surely it's a small price to pay to ensure less packing goes to landfill and can be recycled?"
Another added: "I mean I quite liked them being in paper wrappers now, made them feel even more old timey, as that's what they came in originally."
Quality Streets has previously addressed criticisms of the packaging move. Its website states the reason for the change, and explains: "Quality Street has always been famous for its bright and colourful packaging - and we are returning to our roots - introducing paper wrappers similar to those which appeared in the first selection in 1936.
"What's more, by moving from two layers to a single paper wrap, we'll remove two billion pieces of packaging material by 2023 and rest assures, all your favourites inside remain unchanged."