Hairdresser shares 'wince-inducing' comment clients should avoid saying

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Luke Gregory has shared comments clients should avoid making during appointments
Luke Gregory has shared comments clients should avoid making during appointments

You're making mistakes at the hairdresser that your stylist wishes you would stop.

Hairdressers up and down the country are among the people who know the most secrets about us, as it seems many of us just can't help getting chatty when we're having a trim. Between soothing head massages and their ability to make us look fabulous, the words just seem to tumble easily from our lips as they work their magic on us.

But it turns out there are some things you should never say to your hairdresser - and some comments they hear all the time actually make them "wince", according to one stylist.

Hairdresser shares 'wince-inducing' comment clients should avoid saying eiqrtiuzieprwRicky Walters also shared some of the 'worst' comments clients make (Courtney Pochin/ Daily Mirror)

Luke Gregory, a Senior Colourist at SALON64 in London, has shared some of the worst things he hears from clients while working on their hair. He claims these comments make him "wince" and should be avoided if you can manage it.

Speaking to The Mirror in 2023, he said he never wants a client to say "We can always change it back". He admitted: "This is a phrase clients say often that makes me wince. You should never go in with this as your starting idea or as a caveat. If you're unsure, maybe it's the right colour but certainly the wrong time."

People are just learning what the symbol on their shampoo actually meansPeople are just learning what the symbol on their shampoo actually means

He went on to say that the same applies to those who tell him they hope their partner, parents, or friends will like their new look. "You're doing it for you, not for them," the expert proclaimed, before continuing: "Own any bespoke style that your stylist will have carefully crafted for you. Be proud and be confident in your own choice."

Gregory also told how he gets frustrated when customers ask if their hair colour will "last" while using cheap supermarket shampoos or 2-in-1 shampoo and conditioner products. He said: "To put it simply, no. Why invest so well in your hairstyle only to let it fade quicker, lose that glossy shine and make your icy blonde brassy, with what is effectively a nice-smelling dish cleaner - don't believe me? Compare the ingredients!"

His colleague, Ricky Walters, the owner of SALON64 also shared some of the comments he thinks clients should avoid making while getting their hair done. And the worst in his opinion is "this cut will look great once it's grown out".

"Yes, believe it or not, this has been said inside the salon while having a haircut," he laughs. "It's coming from a good place though. What clients usually mean is that this haircut looks great now but will also grow out nicely into a softer shape. Which if done right, most perfectly executed cuts should grow out very nicely indeed."

He added that he also doesn't want to hear people tell him they cut their own fringe, as it's just unnecessary at this point. "Although we are proud to see our clients trying their best at home, lockdown was years ago and salons have been open for quite some time. Like SALON64 many salons would offer complimentary fringe trims for their long-term clients, simply call and book."

This comes after two hair experts recently told us we'd been making a big mistake with our hair brush and using the wrong kind of brush. Trichologist Susie Hammond from the Philip Kingsley Clinic in London warned against using metal brushes, with coarse bristles as these could damage the hair and scalp.

Instead, she urged people to opt for wooden brushes, with widely spaced bristles that have bobbles on the end. And if you can get vented ones, with holes in the back, those are even better as you can blowdry through the holes to reduce the amount of time heat is directly on the hair.

Courtney Pochin

Hairstyles, Expert Advice

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