19 April 2024 , 11:16
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When you're ordering from Starbucks and the barista asks for your name, you hope they'll spell it right so you can rejoice as you sip your drink of choice - but one woman got way more than she bargained for with her cup.
Kenia, also known as Giselle, posted on her social media to share her fury after spotting an 'inappropriate' note on her Frappucino order, which read: "Giselle, you are very pretty".
Rather than taking it as a compliment, Kenia said that she felt "harassed" by the barista's move, and tagged Mexico's Starbucks in the post to complain.
Taking to X, formerly Twitter, she claimed: "Hello @StarbucksMex, today this unpleasant situation happened to me with one of your baristas who put that phrase under my name. I can't even order a coffee anymore without being harassed. Please educate your staff and let no woman cry of helplessness like me again."
The barista allegedly left a note on her cup saying she was pretty (Jam Press)The post caused a stir online, with many debating whether the message was "harassment". Some defending the barista, who has not been identified. Someone said: "He is not harassing you, he made a flirtatious gesture towards you. If you don't like it, go and tell him. You don't have to come and put on a show here to get fired accusing him of something he clearly didn't do."
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Someone else argued it was a "gallant and polite compliment", with another commenter even savagely saying this was why the woman was "single" and "will probably stay that way all your life".
"Where is the harassment?", someone questioned, and another X user said that they didn't want to "discredit" the way she felt, but it wasn't "clear" where the harassment was.
Starbucks reached out to Kenia, asking her to send further details. In one of the comments, the official Starbucks page replied: "Hello. We regret the situation, in order to provide you with the corresponding help, we ask that you send us the following information by DM, email, full name, contact phone number, store."
The Mirror has been in touch with Starbucks who said: "Our team strives to create a welcoming environment for all and our goal is to ensure all customers feel welcome in our stores." They also claimed that the "image does not correspond to how beverages are currently delivered in Mexico", but they've contacted Kenia for more information.
The Mirror also reached out to Starbucks regarding their harassment policy.