VIRGIN Media customers can get their hands on a free Wi-Fi booster if they're not getting the speeds they're paying for.
In an effort to make sure consumers are getting bang for their buck, the network provider promises a free bonus gadget or a £100 in bill credit.
Wi-Fi boosters, referred to as Intelligent Wi-Fi Pods by Virgin Media, are essentially plug-in mini routers.
They take the wireless signal from your main router and spit it out into further flung corners of the home.
They are included free in packages a trio of Virgin Media packages, including the Gig1, Volt, Ultimate Volt deals.
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Although customers should note that they must have a Hub 3, Hub 4 or Hub 5 in order for the booster to work.
If you're not part of these select packages, Virgin also offers the broadband boosters for an additional £5 a month.
There is unfortunately no one-off fee for those who don't get it free alongside their package.
If you want to buy a Wi-Fi booster outright, instead of a monthly Virgin Media rental, then there are plenty to choose from online.
For many, getting a booster is an easier and cheaper option to buying and setting up an entirely new system.
However, some customers have noted that they have a slightly bulky design, which is slightly larger than a plug-in air freshener.
Virgin Media offers a guarantee of minimum download speeds of 20Mb in every room of the home.
Otherwise, customers can expected to receive £100 worth of bill credit.
PRO TIPS
Director of Connectivity at Virgin Media, Gareth Lister, has previously revealed some pro tips for Wi-Fi boosters to The Sun.
"Similar to a mobile phone or a hub, avoid putting your pod in direct sunlight," according to Lister.
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This means avoiding window sills, especially during the warmer months.
Leaving any bit of tech in the sun puts it at risk of overheating, but especially Wi-Fi routers and boosters which are always switched on.
You should also deter any pets - namely cats - who fancy using the booster as a cosy seat.
Overheating can slow down the efficiency of the device, reduce the speed of Wi-Fi and in the worst cases, stop extending your connection altogether.
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