11 June 2024 , 09:01
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A popular pushchair has been recalled over fears it could collapse and hurt infants.
iCandy has pulled its Orange 4 pram as a precautionary measure, with parents who’ve already purchased this model urged to stop using it immediately and contact the manufacturer. iCandy said there is a risk the pushchair could stop or collapse due to a weakness in the injected plastic moulded front wheel fork, which could cause it to crack.
The issue is also said to have affected some Orange 4 pushchairs that have been repaired since January 2024. There are reportedly 1,301 pushchairs that could be unsafe to use, according to The Sun - including 828 pushchairs sold with the faulty part and 423 that have been repaired.
If you’ve purchased this pushchair, you can fill in this form online or contact the iCandy customer service team at qualityassurance@icandyuk.com. You will be entitled to have your pram repaired for free. The iCandy Orange 4 wheelchair retails for between £1,099 and £1,999.
The pushchair has been recalled (Amazon)Warren Appel, a joint-chief executive at iCandy, said: "We apologise for the inconvenience and appreciate our customers' understanding and patience as we work diligently to resolve this matter. Customer safety is of paramount importance to us, and we are committed to addressing this issue promptly and effectively. As a family business and many of us being parents ourselves, we believe in transparency and a direct approach to product safety, and it's our mission to provide our iCandy Family with the quality products that they know and love."
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For all product recalls, you can check the Food Standards Agency and Chartered Trading Standards Institute websites. You should also notice recall notices in stores if they've pulled a product from shelves. Another recall you should be aware comes from Waitrose, which has pulled packs of its own-brand butter over fears it may contain pieces of blue cloth.