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Travel chaos strikes Birmingham Airport AGAIN one week after hand luggage U-turn

16 June 2024 , 07:41
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'It is like the Olympics with people running to catch flights'

TRAVEL mayhem strikes at Birmingham Airport again as hundreds are stuck outside.

Massive queues wrapping around the entrance to the West Midlands airport come just one week after 100ml hand luggage rules were scrapped.

Lines started to grow by 5am at Birmingham Airport eiqehieriqkkprw
Lines started to grow by 5am at Birmingham AirportCredit: CharmlessMan1/X
A board in departures show 'final call' for a lot of flights
A board in departures show 'final call' for a lot of flightsCredit: dougbagleyfdl/X

Jet-setters were warned to arrive early as confusion over the U-turn on security rules meant travellers were being held up.

Holidaymakers were stuck outside with lines already mounting by 5am and snaking around the car park.

The queue marks another stressful morning for flyers who have not known whether they will get through security on time.

I'm a flight attendant who only carries hand luggage on holiday - here's howI'm a flight attendant who only carries hand luggage on holiday - here's how

Departure screens at the airport also show a mass of flights warning "final call" as people make a run to catch their plane.

One person looking to escape grey Britain on Sunday said it was taking two hours to get through security.

Neil Houselander tweeted: "Birmingham Airport today.. two hours of security queues. Get here early."

Another raged about the chaos in the terminal which forced him into buying a fast track security pass.

Douglas Bagley said: "In the departure lounge at Birmingham Airport.

"I had Fast Track so it wasn’t too bad at 35 minutes for security but for non Fast Track the queues are massive all over the car park.

"When you get inside it is like the Olympics with people running to catch flights. Come on England!"

A Birmingham Airport spokesperson previously pinned the issues on flyers who arrived with more than 100ml of liquids in their bags.

They said: "Our new security area was designed, and resourced, to accommodate the increase to two litres being carried in cabin baggage, this currently cannot be operated with the temporary restriction.

"In order to have full compliance to this new directive we have further amended our operating process.

I'm a pilot - the passenger habit that drives me mad and I bet you're guiltyI'm a pilot - the passenger habit that drives me mad and I bet you're guilty

"We now have 'liquid check stations' at all entrances to the terminal where colleagues are directly assisting passengers to ensure liquids containers over 100ml are removed.

"With these additional checks we have seen a large proportion of customers still arriving with liquids over 100ml in their bags and these have to be regrettably removed and disposed of.

"Containers that can carry more than a 100ml are permitted but, need to be completely empty.

"Our security flow rate has been continuous today, helped by these extra checks and we welcome and appreciate the co-operation of our passengers in eliminating oversize liquids from their cabin baggage.

"The outdoor queues seen today are from 'liquid check stations'.

"Since our new security area opened in May, we have seen continuous non-compliant bags coming through security causing unnecessary queues and delays to customers' journeys.

"This new step in the process is to remove the issue before customers proceed.

"It is now, more than ever, imperative that customers abide by the 100ml rule.

"This additional layer of control risks slowing down the security process without the support of passengers.

"For customers who are less able to stand for durations we advise they book the assisted travel service.

"However, if a customer is queueing during our peak periods and feels they need assistance then our customer ambassadors are in the area and can assist them without losing their place in the line."

Morgan Johnson

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