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Warning to banking customers over new scam where thieves steal money in seconds

22 May 2023 , 21:39
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Warning to banking customers over new scam where thieves steal money in seconds
Warning to banking customers over new scam where thieves steal money in seconds

EXPERTS are warning of a new mobile banking scam where thieves can steal customers’ money in seconds.

Con artists are using a new method called “shoulder surfing” to steal thousands of pounds worth of cash.

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Scammers are using a new method to steal moneyCredit: Getty

Shoulder surfing is when a potential hacker can look over your shoulder to find out sensitive phone security information.

A scammer will watch you unlock your phone using your passcode and note down the number sequence.

Then if they pinch your phone, they can unlock it in seconds - immediately gaining access to your mobile banking apps from your home screen.

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One victim lost £70,000 last year when he was pickpocketed on a night out.

Jacopo de Simone was forced to go through a 10-month battle with his bank to prove he was innocent.

He told the BBC: “I was stopped in my tracks a little bit, I froze and tried to regain my thoughts and thought 'OK, what's the best approach here?'.

“I was completely frightened and alarming to see all your hard-earned money taken away from you.

“I was in complete shock about how it could have happened."

Now Jacopo is much more wary about how he uses his mobile phone while he is in public.

He explained: “This has completely changed how I use my banking apps today.

“I try not to [keep] the apps on the phone themselves.

“I find the threat of losing your phone and losing all your money is not worth having it all so easily accessible to you.”

Cyber security expert Jake Moore is warning Brits to be more careful.

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He told MailOnline: “Shoulder surfing is when criminals view victims' passcodes to unlock their phones so they can access the phone once it is stolen. 

“The same number can also open up the password vault on the phone and that is where criminals can use those passwords to enter bank accounts and even move money.

“If any fraud warnings are sent via a text message the criminal is still in possession of the phone to accept or even ignore an  SMS text.

“It is difficult to catch those people in the act of doing so but the moment you may find your phone missing it is worth contacting your bank to make them aware that they can freeze it.

“If you have your bank cards attached to your phone via Apple Pay or Google Pay you want to freeze those as well.”

Sarah Grealish

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