All news on the topic: Arvato AG

Catherine and Jo Montgomery have been sent threatening letters and texts that mistakenly told them they have been in dereliction of their duties after the death of their mum Eileen

Bailiffs forced their way into homes of vulnerable British Gas customers behind on bills. Victims – including the sick and disabled – were forced to have more costly pre-payment meters

It comes after The Times claimed in an undercover investigation that the energy giant had used debt collectors to "break into" the homes of vulnerable customers