825
Major mobile firm to start closing in days with customers urged to act now
The Plusnet mobile arm, which has thousands of customers, is set to start permanently closing in days with customers urged to act now or risk losing their number
945
BT and Sky users must check their postcode or miss out on ultimate upgrade
A major boost to the UK's broadband infrastructure has just been announced that will boost speeds for millions of BT and Sky users.
1026
BT Group targets £3bn more cost cuts by 2029 amid renewed UK focus
BT is currently under pressure as it plans to aggressively expand its full-fibre broadband network across the UK, whilst also cutting tens of thousands of jobs and reducing costs throughout the company
1476
Plusnet to axe another major service with thousands of customers affected
The telecoms company, which is part of the BT Group, will no longer offer home phone services to customers once analogue services are switched off in December 2025
1499
Warning to all Virgin Media, Sky and BT users - simple check you must make today
Now is a good time to check your broadband and TV bill and make a change.
634
BT axing key service after more than 140 years in major blow for households
BT said less households are relying on its physical phone book, and instead are going online to find the same information - so it will no longer print it from next month
1231
Angry neighbours stage protest to stop installation of huge 30ft broadband poles
Residents in Southport, Merseyside mounted their latest protest against Openreach over their plans to put up telegraph poles in the town - and once again stopped work from going ahead
609
BT Tower to become hotel after Muhammad Ali and Paul McCartney guest stays
American hotel chain MCR Hotels is set to take over the BT Tower to turn it into a swanky hotel after it was purchased from the telecoms giant for a whopping £275million
898
BT profits surge due to price increases as ultrafast broadband rollout continues
Allison Kirkby took the helm from previous chief executive Philip Jansen on Thursday, becoming the first female chief of the FTSE 100 firm
606
Warning broadband and mobile customers face £500 exit fees or monthly bill hikes
Under current rules, broadband and mobile companies are allowed to increase prices mid-contract in line with inflation, plus up to 3.9% extra on top of this
501
Hidden BT broadband perk puts £85 back in shoppers' bank accounts
You'll get the cash no matter which broadband plan you choose
1445
BT compensation court case - do I need to apply and how much money could I get
Ofcom previously found BT had consistently increased its prices, even as its own wholesale costs were falling - and campaigner Justin Le Patourel believes the telecoms provider owes compensation
555
BT announces plans to recruit more than 500 apprentices and graduates
The company will recruit across areas including software engineering, customer service, applied research, data analytics and cyber-security
1222
BT customers facing extra charges after Xbox add-on randomly added to accounts
BT customers have reported being signed up for the Xbox Game Pass and having £10 added to their broadband bill without them signing up for the gaming subscription
1231
Your BT Broadband bill is about to rocket - check now to see what you'll pay
If you use BT Broadband, bad news is on its way.
947
Millions of BT customers could get £500 payout if new court case is successful
After a series of unsuccessful appeals, the bid has finally been approved and the case will now proceed to a full trial starting on January 29 2024 with a ruling expected after March
1077
Green boxes you see on the street are about to become something very different
In a BT Group survey, almost two-thirds of respondents said they think the country’s EV charging infrastructure is inadequate – but that could be about to change with a new pilot programme
798
EE issues two-day warning to all iPhone and Android users - don't ignore it
EE is urging all customers to be wary this weekend with the UK network expecting a flurry of scam SMS text messages to be unleashed.
1224
Your old landline will soon be 'obsolete' - millions of homes face huge change
Your old landline could be switched off this month as BT reveals next locations for the change to Digital Voice.
1517
Old UK landlines being axed in 28 locations next year under huge shake-up
Openreach is switching off its old copper phone network in 28 locations next year, meaning anyone affected will have to move over to internet voice calls and Full Fibre broadband
1364
Top 30 technical terms that leave over-65s baffled - including smishing and URL
One in six say they can't wrap their head around jargon such as hyperlink, ransomware, and USB-C – with one in ten saying it would be easier to learn a foreign language
1305
BT offers its broadband users Netflix and Sky TV for an impossibly low price
BT has launched a new deal that’s offering broadband users the chance to get Netflix and Sky telly for just £12 per month.
490
Three in 10 over-65s find technology like TikTok and Instagram too overwhelming
However over half would like to become more confident in understanding and using new tech – and one in five think they would be more motivated if someone showed them how
989
Thousands of Brits urged to swap mobile providers before SIM cards stop working
Customers of the mobile network Plusnet Mobile have been urged to switch providers as the firm is going to shut down later this year
368
BT warns broadband users to move their Wi-Fi routers - the worst place exposed
BT customers might want to take note of advice from the broadband firm as it could help to speed up those all-important downloads.
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