All news on the topic: KLM Royal Dutch Airlines

Experiencing turbulence on a plane is always uncomfortable but a KLM pilot has explained why there is no need to panic if the plane shakes - even if it feels uncomfortable

June and Paul Gordge, from Gateshead, said they spent two days queuing at KLM's help desk at Schiphol Airport in Amsyerdam before deciding to cut short their trip

Ross Dudgeon, from Melbourne in Australia, spent two weeks in Scotland without his bags or any of his belongings after taking a flight from Amsterdam to Scotland with KLM