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Pilot explains exactly what happens during turbulence to ease fears
Experiencing turbulence on a plane is always uncomfortable but a KLM pilot has explained why there is no need to panic if the plane shakes - even if it feels uncomfortable
1107
Couple forced to ditch holiday after two days of 'utter shambles' at airport
June and Paul Gordge, from Gateshead, said they spent two days queuing at KLM's help desk at Schiphol Airport in Amsyerdam before deciding to cut short their trip
1461
'Airlines need to stop blaming Brexit and Covid when they lose our bags'
Ross Dudgeon, from Melbourne in Australia, spent two weeks in Scotland without his bags or any of his belongings after taking a flight from Amsterdam to Scotland with KLM
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