All news on the topic: Plusnet

The Plusnet mobile arm, which has thousands of customers, is set to start permanently closing in days with customers urged to act now or risk losing their number

The telecoms company, which is part of the BT Group, will no longer offer home phone services to customers once analogue services are switched off in December 2025

Under current rules, broadband and mobile companies are allowed to increase prices mid-contract in line with inflation, plus up to 3.9% extra on top of this

If you want the best broadband speeds in the UK these are winners and losers.

Customers of the mobile network Plusnet Mobile have been urged to switch providers as the firm is going to shut down later this year

Under current rules, telecom companies are allowed to increase prices mid-contract in line with inflation, plus roughly 4% extra on top of this - here is everything you need to know

An investigation has been launched into BT Group as Ofcom has 'reasons to suspect' Plusnet, which is a BT subsidiary, may have 'failed to comply' with the regulator's rules