Martin Lewis issues urgent warning to households with double glazing

15 May 2024 , 09:26
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Martin Lewis issued a warning on X (Image: No credit)
Martin Lewis issued a warning on X (Image: No credit)

Martin Lewis has sounded the alarm for homeowners with double glazing, warning them to brace for contact in the coming days following the collapse of a major firm.

The money-saving guru, known for his BBC Sounds podcast and regular appearances on ITV shows like the Martin Lewis Money Show, took to Twitter (now X) to alert his followers about the dire situation. Martin tweeted: "Double glazing firm Everest 2020 falls into administration, your rights..."

In its guide, the MoneySavingExpert.com team explained: "Everest, also known as 'Everest 2020', fell into administration on Wednesday 24 April 2024, with business advisory firm ReSolve appointed to oversee the process. ReSolve has been unable to find a buyer for the business as a whole, so the majority of Everest's staff have been made redundant (though certain assets will be sold to rival firm Anglian Home Improvements)."

One concerned follower responded: "By the way - if you are worried about this possibility when a company offers 'X year guarantee' ask them if the guarantee is insured. We recently had our roof redone on a guarantee and it includes 3rd party insurance, in case they go under. Hindsight is 20/20."

Everest is no longer accepting new orders. According to ReSolve, over 1,500 Everest customers are still waiting for their orders to be fulfilled. However, the administrators have struck a deal with Anglian to complete existing customers' orders. Anglian will be reaching out to customers "in the coming days and weeks" to confirm order details and schedule the work.

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If your installation can't be completed as planned and you've been left out of pocket because you'd already paid Everest for some or all of the work, you can try to get your money back by registering with ReSolve as an unsecured creditor or filing a Section 75 or Chargeback claim.

James Rodger

Martin Lewis, BBC

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