A MAJOR fast-food chain has announced it will be shutting down one of its branches in a "shocking" move.
The fast-food giant with 2,000 sites is set to close its "friendly" store much to the fans' dismay.
Subway has confirmed it will pull down the shutters on its Queen street branch in Ipswich.
The firm cited the end of the lease as the reason for the fast-food branch to seize operations.
The exact date of the store's closure isn't clear but the lease is said to expire in November.
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A spokesperson for the company said that the franchise is in the process of looking into relocation options.
The address of the store at 26-28 Queen Street has already been put on the market.
Fans have reacted to the news and flocked online to express their dismay at the sudden closure.
One person wrote: "Too bad, the staff are lovely at this location."
Another one added: "This is so sad."
Someone else said: "Literally ruined my day."
The Queen street shop has proven popular amongst locals with an average 4.2 stars on Google maps.
Reviewers have hailed the store "friendly, fast and efficient" as they praised the staff.
One reviewer wrote: "Overall the store is very clean and well organised with quick and friendly service."
Another one added: "Very good service from the staff, plenty boards showing what you can have & what you can add for people that are new to the restaurant.
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"Service was fast & very efficient & the staff were friendly & very helpful."
A third person commented: "I highly recommend this branch of Subway due to the superb staff member and the tastiest sandwiches."
It comes as the chain has introduced a huge shake-up to the way customers order at a number of restaurants - including a divisive feature.
The fast-food restaurant has announced the launch of new self-service kiosks, a brand-new app, and an improved loyalty programme.
Another recent update is the relaunch of Subway Rewards, allowing customers to earn points on every purchase and then convert them into Subway Cash to be used on any menu items, with no minimum spend.
Under the new loyalty scheme, which was launched on May 16, customers earn 10 points per £1 on spending of up to £149.99 in a calendar year, 11 points per £1 spent between £150 and £349.99, and 12 points per £1 spent above that.
Each 150 points will get customers £1 off in-store orders and while there is no minimum spend, customers need to redeem at least £1 at a time.
