A DOMINO'S once dubbed the 'WORST' in the UK has since undergone a major change according to some customers.
Customers previously vowed never to return to the branch in Bedfordshire, Flitwick - with some left so disgusted they said they left before even placing their orders.
However, some customers said they now love the shop's food and gave it rave reviews.
TripAdvisor reviews for the Domino's restaurant left online had criticised the "awful service" and "useless managers".
But customer Diana Rafiq said her and her kids are big fans.
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Diana had driven over from nearby Lidlington especially to share a pizza with kids Zavier, seven, Allegra, five, and four-month-old Mikail.
“We come here once a month and a pizza is the highlight of our visit," she said.
"The children love them and the staff there are really nice.
“Mind you, they are a bit expensive.”
There were similar positive comments during the lunchtime rush.
Megan McIntosh, 24, said: "It's amazingly good food."
Teenagers Lauren Smith, 15, and Katy Rogers, 14, from nearby Ampthill, left clutching boxes of chocolate cookies.
Lauren said: “We didn’t get pizza because we’ve just had a good lunch.
“But on the whole the food is good.
“I’ve always found the counter staff friendly and helpful, so I’m surprised that people complain about them being rude.”
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Georgia Rae, from Hatfield, Hertfordshire, who was visiting relatives said: "They’re good pizzas here and I’ve got no complaints about the service.”
CRUST COMPLAINTS
Not all the customers spoken to by The Sun said they were fond of the food, however.
Paramedic Nigel Mason said he would prefer to make a 10-mile round trip to buy a pizza somewhere else, rather than go back.
Nigel, who lives in Ampthill, said he went in with wife June and experienced the staff being rude and offensive.
He said: "The guy I spoke to when I went in to buy a pizza was so offensive that my wife June and I walked straight out.
“We have not been back there since and never will.”
Emma Smith, who had just treated nine-year-old daughter Hannah and son Jack, five, admitted: “It wouldn’t be my first choice of a go-to place.
“And the pizzas are a bit expensive for what you get.
"But they’re a big hit with the kids – and they’re better than those at Tesco.”
Some of the online reviews of the restaurant are scathing.
Stuart K wrote: “Avoid at all costs. Terrible customer service. Bad pizza and an hour late.”
Another reviewer complained: “Pizzas missing, bad attitude from staff, awful service. Absolute joke run by useless managers.”
And a third moaned: “I’ll never understand how you can get something so simple so wrong.
"Toppings are delicately placed by catapult. Customer service is non existent and be prepared to be fobbed off when you do complain.”
Chris N, from Cambridge, added: “Quite literally the worst pizza ever.
"This place is only surviving due to lack of choice. Get a pizza from Tesco, you will enjoy it more.”
Dharval, serving behind the counter, shrugged off the bad reviews and said: “People will say anything."
American-based Domino’s, who have built up a chain of 1,200 takeaways in the UK and Ireland, dish up more than 106million pizzas every year.
A Domino's spokesperson said: "It's great to see our customers raving about the food and our friendly store team at Domino's in Flitwick!
"So much so we recently opened another Domino’s store in nearby Stewartby.
"We take our customer's feedback very seriously to ensure we give them a great experience with their pizza, and we encourage customers to get in touch if they have feedback they'd like to share with us."
