All news on the topic: Consumer rights

THESE horror pictures show a Mercedes-Benz engulfed in flames just a short while after the car had been in for repairs.Kevin Bull, 51, has been search

OFGEM is being urged not to make a major change to rules which could punish loyal energy customers.A coalition of energy firms and consumer groups is

DO you have a garage, loft or spare room clogged up with items you only get out once a year?Whether it’s power tools, party decorations or camping g

It discovered that prices of popular health products such as toothpaste and razors can fluctuate wildly, with shoppers able to save up to 50% by buying them at the right time

A MARTIN Lewis fan has shared how they managed to claim back £600 within days.Lewis' MoneySavingExpert blog had revealed a quick tip to see if you ar

A MAJOR mobile provider is AXING sneaky mid-contract price hikes ahead of new rules.Vodafone will no longer apply inflation-linked price rises for con

THE UK's biggest energy firms have been ranked from best to worst for customer service.Charity Citizen's Advice's annual league table has revealed tha

NEXT has issued an urgent recall over fears that its sleep suits could pose a choking hazard.The fashion giant has noticed a problem with its three pa

A POPULAR CocoMelon toy has been recalled over fears it could cause children to choke.The CocoMelon JJ Interactive Learning Doll is being pulled from

A MARTIN Lewis fan has revealed how she clawed back £600 after using one of the consumer champion's money-saving tips.The MoneySavingExpert.com reade

RENTERS may feel at the mercy of landlords, but Martin Lewis has revealed they hold the power when it comes to getting rid of mould.The founder of Mon

HOUSEHOLDS are being warned about "rip-off" bill-splitting firms, which could cost thousands of pounds more than paying energy giants directly.B

Consumer rights expert Martyn James explains exactly why businesses do everything in their power to stop you from talking to their customer service teams - and what you can do to get past the dreaded chatbots

MARTIN Lewis has issued an urgent warning for millions of energy customers who could be owed £100s back in refunds.In a new blog post onMoneySa

Consumer rights champion Martyn James has shared some of the most common examples of micro-charging and sneaky price increases to watch out for

FAMILIES could be hit by a minefield of extra car hire costs this summer.Rental prices soared last year and now are falling.But a variety of catches m

CUSTOMER service is in crisis, with complaints and call wait times both soaring.Every week our Sun Money inbox is inundated by customers who have been

DRIVERS caught up in mis-sold car finance scandals are being warned not to risk losing half their compensation.No-win, no-fee claims-chasing firms pro

A TRAVELLER has shared how they bagged £1,040 in flight delay compensation after following Martin Lewis' advice.It came as the founder of MoneySaving

A MAJOR high street bank with 18million customers is set to axe a "lifesaving" payment method.NatWest will no longer offer Buy Now Pay Later (BNPL) fr

THERE is nothing worse than buying an item and then seeing it cheaper at another shop.Even worse is finding the same store has slashed the price of th

A MUM-OF-TWO was left heartbroken after her young daughter was left hospitalised by mould and damp in their council home.Louise rents a council flat i

A MAJOR high street bank has made a huge change to its "de-banking" rules earlier than necessary.NatWest has extended the amount of notice it gives cu

RENTERS may feel at the mercy of their landlords, but there are plenty of rules they need to follow or you could get compensation.From mould to "risky

NOT keeping on top of our financial admin is costing us millions a year - while being big business for firms who rely on us being forgetful.Accidental