A grandmum flight attendant took to the skies with her grandaughter who also works in the crew.
Southwest Airlines flight attendant Cynthia Heck is involved in every aspect of providing a service for flight passengers including giving safety demonstrations and confirming to flyers they were now set for takeoff. Another flight attendant Hannah Heck watched before making a proud and spontaneous announcement over the intercom.
She said: "Does everyone see this sweet little lady wearing the life vest? That’s my grandma. So everyone better be extra nice to her." The reaction among passengers was one of disbelief with others laughing and clapping Cynthia and were astonished she had an adult granddaughter.
Hannah was later doing doing her safety checks, and Cynthia took hold of the mic and came back at her grandaughter. Cynthia cheekily said over the loud speaker: "Everyone, ask Hannah who did her laundry last night."
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Woman, 25, dies after breaking neck in fall when 'Southwest refused help'A huge response came from passengers as she confirmed the pair were family. Hannah explained to CNN Travel: “Everyone’s laughing. She gave the energy right back to me.” Her 72-year-old grandma has been employed as flight attendant for Southwest Airlines for almost two decades before 24-yer-old Hannah followed the same career path after an unfulfilling year at college.
Cynthia recalls the then 19-year-old called her explaining she was unhappy at college and had an interest in flying and encouraged her to also take to the skies After she graduated she wasn't sure of her vocation, but wanted to travel like her grandma. She began working for regional US airline Mesa before applying to Southwest.
Hannah was overjoyed and Cynthia delighted when she got the job and Hannah’s family were thrilled she would be following her grandma's career path. She began to live with her grandparents allowing both flying staff to fly from Harry Reid Las Vegas Airport.
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This she said was exciting and hoped they would be able to take to the skies together. Cynthia was at Hannah’s flight attendant graduation and even by gave her granddaughter her coveted wings badge.
Their trip was a journey with multiple stages which Cynthia, usually avoids, but on this occasion she made an exception for Hannah. they worked together a few times in 2022. But it was their second flight together and when travelers discovered they were related, it sparked a warm reaction.
Cynthia also ensured sure she would be on on her granddaughter’s first Southwest flight And working together 'surreal and exciting' for both of them. Hannah said: “I couldn’t believe it. I looked at the back and she’s standing there making the announcements or we’re serving our drinks together. It was incredible that we got to work together.”